← Back to all teams
Communication Team
Coming soon
Organise customer enquiries and prepare replies. Review appointments and decide when to pass requests to someone else.
What the team can prepare
- Group enquiries by topic
- Draft replies
- Prepare follow-ups
Planned connections
- SMS
- Phone
Team lead
Customer Service Manager
Coordinates enquiries and draft replies.
Specialists
Messaging Specialist
Organises WhatsApp enquiries and drafts replies.
Phone Assistant
Captures call requests and prepares callbacks.
SMS Assistant
Drafts short messages and reminders.
Email Assistant
Drafts replies to customer emails.
Appointment Assistant
Suggests suitable appointment times.
Routing Specialist
Routes approved enquiries to the right person.
The Website Team is ready today.
Start with your website while we build the other teams.
