FAQ
Frequently asked questions
Answers about the package, pricing, the trial period, withdrawal, privacy, support, and cancellation. Something missing? Write to us.
Basics
Which other teams are planned?
Planned teams include Social Media Team, Advertising Team, Office Team and Communication Team.
What is AIVROM?
AIVROM is a digital team platform operated by Union Finance GmbH. Tell your team what you need, review its draft and approve the result. The Website Team is the first team available.
Do I need technical skills?
No. Describe your business and goal in your own words. The Website Team shows a preview, and you can request changes in the same conversation.
Can a specialist publish or send anything without my knowledge?
No. You review the draft first and decide when to publish the approved version.
Can I use AIVROM today?
Yes. You can try a preview without an account. The subscription trial has different terms. A card is required. After 3 free days, your €29.90 monthly subscription starts automatically. VAT included. See pricing for details.
Which languages does AIVROM work in?
The website and your account are available in German, English and Turkish. Digital specialists can work in many languages. Check results in other languages especially carefully.
How do I publish my website?
Publish your site at an AIVROM address. Hosting is €10.00 including VAT per site per month. Contact us about using your own domain.
Can I try without an account?
Yes. Describe the site you want on the trial page to generate a preview within the free limit. Publishing requires an account and hosting.
Pricing and billing
What does it cost?
The Website Plan costs €29.90 a month including VAT. Optional hosting costs €10.00 including VAT per website per month. See pricing for details.
What happens when a limit is reached?
If you reach the trial limit, you can start the paid plan immediately or cancel the trial. We don’t currently offer extra usage. Your limits reset daily, weekly and monthly.
How does the trial period work?
A card is required. After 3 free days, your €29.90 monthly subscription starts automatically. VAT included. The trial includes limited use of the Website Team. The preview without an account is a separate option.
How are taxes calculated?
The displayed plan price is in euros and includes VAT. Review the final amount and tax information at checkout before confirming.
How do I pay?
You can pay by card through our payment provider, Stripe.
Can I cancel at any time?
Yes, effective at the end of the current paid month. Cancellation prevents the next renewal. Consumers can also withdraw within 14 days of concluding the contract. Details are under Cancellation, withdrawal, and refunds.
Data and security
Where is my data stored and who processes it?
Our servers run on Hetzner. Some requests are processed by external providers. See the privacy policy for details on processing and providers.
Is an AI trained with my content?
We do not use your content to train our own AI models. The privacy policy describes how external services handle data.
Do I get a data processing agreement (DPA)?
Yes, for business customers. When we process personal data on your behalf, we enter into a DPA under Art. 28 GDPR. You can find the agreement and the list of service providers under Data processing.
What if the AI makes mistakes?
That can happen. That is why approval exists: check company, price, contact, and legal details before you use anything. We do not promise any particular business, SEO, or financial results.
Target audience and support
Is AIVROM also for private individuals?
Yes. AIVROM is open to individuals, self-employed people, and businesses. Consumers have additional statutory rights, for example a 14-day right of withdrawal. For businesses, there is also Enterprise and a data processing agreement. Users must be at least 18 years old.
Can I use the results for my own customers?
Yes, you can prepare websites for clients. Review each result before handing it over and check the rights to any assets you use. See the Website Team calculator for an example based on your own figures.
How do I reach support?
Email us at support@aivrom.com.
Can I get a custom digital specialist?
Tell us which work you would like to hand over. We will discuss possible workflows, setup, training and support, then define the scope and price in a proposal. Request a consultation.
Still have a question?
Send us a message and our team will get back to you.
